GUBI is a modern design company offering a wide variety of luxury furniture, lighting, and interior objects for both residential and commercial settings. With a strong global presence, GUBI’s headquarters and showroom are located in Copenhagen, Denmark.

About the position

GUBI is looking for a motivated and service-minded Intern to join our Customer Service team at our headquarters in Copenhagen. This internship offers a valuable opportunity to gain hands-on experience in customer service operations, order handling, and cross-functional collaboration within a dynamic and fast-paced design company. You will work closely with the Customer Service team and report to the Head of Customer Service, supporting daily operations and contributing to a high level of service for GUBI’s global customers.

Key Responsibilities

Assist in processing and following up on customer orders, ensuring accuracy and timely communication.
Coordinate with internal teams such as logistics, sales, and supply chain to support smooth order fulfillment.
Handle basic customer inquiries via email and phone in a professional and service-oriented manner.
Organize and maintain material samples in the showroom, including planning, classifying, labeling, and ordering fabrics and materials.
Update and maintain customer and order data in ERP and CRM systems.
Support the preparation of documentation related to orders, deliveries, and customer communication.
Assist with resolving order-related issues in collaboration with internal stakeholders.
Support day-to-day administrative tasks to ensure efficient customer service operations.

qualifications

Currently pursuing or interested in a degree or education within Business Administration, Service Management, Logistics, Hospitality, or a related customer-focused field.
Proficiency in Microsoft Office applications.
Basic understanding of ERP and CRM systems is an advantage.
Strong written and verbal communication skills.
Interest in customer service, operations, and administrative processes.
Ability to work with structured data and maintain attention to detail.

language skills

English: Professional proficiency (written and verbal) required.
Additional languages are a plus.

personal attributes

Detail-oriented with an analytical mindset.
Organized and capable of multitasking in a deadline-driven environment.
Adaptable and willing to learn in a fast-paced setting.
Proactive, reliable, and able to work independently as well as in a team.
Positive attitude and a strong sense of responsibility.
Service-minded with a professional and positive attitude.
Strong sense of responsibility and ownership of tasks.
Comfortable communicating with multiple stakeholders.

application

If you are excited about this opportunity and see yourself as a great fit for the GUBI team, we encourage you to apply. Please submit your application, CV, and other relevant information using the link below:

Apply for this position

Position Details

Position Title: Customer Service Intern

Employment Type: Full-time internship (Unpaid)

Start Date: As soon as possible

Application Deadline: Feb 27, 2026

Workplace: GUBI HQ, Nordhavn, Copenhagen

Contact

Name: Maria Fierro

Title: Head of Customer Service

Email: mff@gubi.com

Phone: +45 3332 6368

GUBI A/S

Orientkaj 18-20

2150 Nordhavn, Copenhagen

Denmark

Phone: +45 3332 6368

GUBI is committed to providing equal employment opportunities to all candidates and encourages individuals from diverse backgrounds to apply for job openings.